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Discussion topic: No channels are working, but sky are still taking DD! I've reset and nothing is working!

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This message was authored by: Jennifer771

No channels are working, but sky are still taking DD! I've reset and nothing is working!

First BBC one & 2 stopped working, then 3& 4, it wont record or let me watch iPlayer! Our WiFi is working, it won't reset, sky are being paid, no interruption in payment at all!

No TV available, help please

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This message was authored by: PandJ2020

Re: No channels are working, but sky are still taking DD! I've reset and nothing is working!

Posted by a Superuser, not a Sky employee. Find out more

What did Sky say when you reported this to them!

 

Regardless, DD's don't stop!

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: GD1

Re: No channels are working, but sky are still taking DD! I've reset and nothing is working!

Posted by a Superuser, not a Sky employee. Find out more

@Jennifer771  Unless you report these issues Sky cannot know of such things happening, so presume you have contacted Sky?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: PandJ2020

Re: No channels are working, but sky are still taking DD! I've reset and nothing is working!

Posted by a Superuser, not a Sky employee. Find out more

Sounds like it could be an issue with your hard drive or dish - or even both.  You'll almost certainly need a Sky engineer to check it.

I am just another Sky customer and my views are my own even if you don't like the answers
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