No bbc1 but other bbc channels are fine

[Onesmus]

Cannot get bbc1 but bbc2, 3 and 4 are ok

[Daniel0210]

@Onesmus 

What are you seeing when you try to view channel 101? Any error message displayed?

[Onesmus]

Just a a picture with No Signal,  below it is txt saying broadcaster signal failure. I find it strange because channels 102 and bbc3 and 4 are fine.

[Daniel0210]

@Onesmus 
If a message is displaying ”No signal” it tends to be from your TV (in which case check the HDMI cable between the Sky Q box and your TV).

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.