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Discussion topic: No available recordings or catch up tv

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This message was authored by Daniel02 This message was authored by: Daniel02

No available recordings or catch up tv

I have no recordings or catch up tv available 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No available recordings or catch up tv

Posted by a Superuser, not a Sky employee. Find out more

@Daniel02 

First thing to try is rebooting your main Sky Q box. 
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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