27 Aug 2023 09:47 PM
27 Aug 2023 09:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@ambrogirls wrote:
No apps showing only peacock. No paramount + no access to anything.
Hi @ambrogirls
First make your Q box software is up to date.
First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.
Then try refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.
Refresh Apps can take up to 24 hrs to complete .
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