No access to TNT HD channels

[Machina7]

I am subscribed to Sky Sports Extra, I am subscribed to Sky HD but when I select TNT HD 1, 2, 3 or 4 a message comes up saying I am not subscribed to this channel. There is nothing more for me to subscribe to, help?

[oldfella]

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@Machina7 wrote:

I am subscribed to Sky Sports Extra, I am subscribed to Sky HD but when I select TNT HD 1, 2, 3 or 4 a message comes up saying I am not subscribed to this channel. There is nothing more for me to subscribe to, help?

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Hi @Machina7 

To watch any TNT channels on Sky Q you need the TNT Sports subscription 

[Machina7]

@oldfella I have access to the non HD TNT channels.

[oldfella]

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@Machina7 wrote:

@oldfella I have access to the non HD TNT channels.

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Hi @Machina7 

Looks like you are not Subscribing to TNT Sports with Sky.
If you subscribe to TNT Sport through Sky (and pay Sky for your Subscription) then you can watch on Mini boxes (provided you have the necessary Monthly Multiscreen subscription). Also subscribing through Sky TNT Sport in HD is included and Discovery plus is upgraded to premium.
If you pay BT directly for TNT Sports on Sky then to receive TNT Sport on Minis you need to pay BT’s monthly second box charge. One monthly charge covers all minis. Also to receive TNT Sport in HD there is an additional BT monthly charge when subscribing though BT.

[Machina7]

@oldfella I have subscribed through Sky. I'm in Ireland, I wouldn't be subscribing to BT from here.

[oldfella]

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@Machina7 wrote:

@oldfella I have subscribed through Sky. I'm in Ireland, I wouldn't be subscribing to BT from here.

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Hi @Machina7 

Not sure how it works in Ireland.

I know that Sky Sports isn't in HD as standard.

I think there is an extra HD subscription specifically for Sky Sports.

[ftballman]

I've lost track with all the tweaking of packs here. I don't believe Sports comes in HD by default like it does in the UK.

I know when I subscribed it was the general HD add on that covered sports and sports extra but can't be sure as was mentioned if there's a specific sports hd add-on these days.

I suppose the first question is, do you have the HD add on for general channels? If you subscribe to the ordinary sky sports package, do you get these in hd?

[SKY1992bf]

@Machina7  when did you subscribe to sports extra?

if it's been for some time have the hd channels worked previously?

[Machina7]

I have HD for all other channels, including the other sports channels included in the same package, except these 4. Interestingly I just checked the Sky Go app and I have TNT Sports HD 1, 2, 3 and 4 there. Must be some glitch, I've left a message for @SkyHelpIreland on Twitter. Hopefully they can shed some light in the morning.

[ftballman]

Best of luck and yes sounds like something is off somewhere. Always worth a restart too if you haven't tried that - at a suitable time. Also something you can tick off the list if you get some chat going with sky.

[Stiofan2112]

Just wondering if you managed to get this sorted as mine is exactly the same, I'm in Ireland.

Thanks

[Machina7]

My HD was in cancellation at the time. Had to wait for it to be cancelled and then re-subscribed and the TNT HD channels came back.

[Stiofan2112]

OK thanks for the quick reply, my HD are not being cancelled.

I called Sky today and they got me to check my resolution and software updates, but no difference.

Thanks again!

[LT4]

Did you get anywhere with this? I'm in Ireland and have the same issue.

[Stiofan2112]

No called Sky numerous times and they couldn't sort it so I cancelled Sports Extra