0

Discussion topic: No access to TNT HD channels

Reply
This message was authored by Machina7 This message was authored by: Machina7

No access to TNT HD channels

I am subscribed to Sky Sports Extra, I am subscribed to Sky HD but when I select TNT HD 1, 2, 3 or 4 a message comes up saying I am not subscribed to this channel. There is nothing more for me to subscribe to, help?

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: No access to TNT HD channels

Posted by a Superuser, not a Sky employee. Find out more

@Machina7 wrote:

I am subscribed to Sky Sports Extra, I am subscribed to Sky HD but when I select TNT HD 1, 2, 3 or 4 a message comes up saying I am not subscribed to this channel. There is nothing more for me to subscribe to, help?


Hi @Machina7 

To watch any TNT channels on Sky Q you need the TNT Sports subscription 

Machina7
Topic Author
This message was authored by Machina7 This message was authored by: Machina7

Re: No access to TNT HD channels

@oldfella I have access to the non HD TNT channels.

This message was authored by oldfella This message was authored by: oldfella

Re: No access to TNT HD channels

Posted by a Superuser, not a Sky employee. Find out more

@Machina7 wrote:

@oldfella I have access to the non HD TNT channels.


Hi @Machina7 

Looks like you are not Subscribing to TNT Sports with Sky.
If you subscribe to TNT Sport through Sky (and pay Sky for your Subscription) then you can watch on Mini boxes (provided you have the necessary Monthly Multiscreen subscription). Also subscribing through Sky TNT Sport in HD is included and Discovery plus is upgraded to premium.
If you pay BT directly for TNT Sports on Sky then to receive TNT Sport on Minis you need to pay BT’s monthly second box charge. One monthly charge covers all minis. Also to receive TNT Sport in HD there is an additional BT monthly charge when subscribing though BT.

Machina7
Topic Author
This message was authored by Machina7 This message was authored by: Machina7

Re: No access to TNT HD channels

@oldfella I have subscribed through Sky. I'm in Ireland, I wouldn't be subscribing to BT from here.

 

 

This message was authored by oldfella This message was authored by: oldfella

Re: No access to TNT HD channels

Posted by a Superuser, not a Sky employee. Find out more

@Machina7 wrote:

@oldfella I have subscribed through Sky. I'm in Ireland, I wouldn't be subscribing to BT from here.


Hi @Machina7 

Not sure how it works in Ireland.

I know that Sky Sports isn't in HD as standard.

I think there is an extra HD subscription specifically for Sky Sports.

This message was authored by ftballman This message was authored by: ftballman

Re: No access to TNT HD channels

I've lost track with all the tweaking of packs here. I don't believe Sports comes in HD by default like it does in the UK.

I know when I subscribed it was the general HD add on that covered sports and sports extra but can't be sure as was mentioned if there's a specific sports hd add-on these days.

I suppose the first question is, do you have the HD add on for general channels? If you subscribe to the ordinary sky sports package, do you get these in hd?

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: No access to TNT HD channels

Posted by a Superuser, not a Sky employee. Find out more

@Machina7  when did you subscribe to sports extra?

 

if it's been for some time have the hd channels worked previously?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Machina7
Topic Author
This message was authored by Machina7 This message was authored by: Machina7

Re: No access to TNT HD channels

I have HD for all other channels, including the other sports channels included in the same package, except these 4. Interestingly I just checked the Sky Go app and I have TNT Sports HD 1, 2, 3 and 4 there. Must be some glitch, I've left a message for @SkyHelpIreland on Twitter. Hopefully they can shed some light in the morning.

This message was authored by ftballman This message was authored by: ftballman

Re: No access to TNT HD channels

Best of luck and yes sounds like something is off somewhere. Always worth a restart too if you haven't tried that - at a suitable time. Also something you can tick off the list if you get some chat going with sky.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion