@Lorri34 wrote:
My TV screen says no signal. Nothing happens when I press the Home page. My Amazon prime is still working, so there is nothing wrong with the TV set and I have internet access on my boxes and other devioces, so its not an internet issue. I've tried turning the tv off and the swith on the wall. I waited a good 10 mis before switing it back on. In the past this has worked, but not today. I'd appreciate some advice. Thanks. Lorri34
Hi @Lorri34
Not sure if your Q box is switched on with a green LED?
Or is it switched on and stuck on the Home page?
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
