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Discussion topic: No Sky TV signal

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This message was authored by swampy1 This message was authored by: swampy1

No Sky TV signal

Trees blocking signal to dish

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This message was authored by nigea99 This message was authored by: nigea99

Re: No Sky TV signal

Posted by a Superuser, not a Sky employee. Find out more

@swampy1 wrote:

Trees blocking signal to dish


hi @swampy1 

 

Unfortunately the dish needs a clear line of sight of the Satellites.

 

Please note that without a signal the box will also eventually stop working for any other things like playing recordings & streaming as it need a periodic 'Keep alive' signal via the Satellite

 

If you  cannot get the Trees cut back, then, if there is another suitable location with an unobstucted line of sight of Satellite you could arrange for the dish to be moved (Usual cost we belive around £65) 

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