03 Aug 2024 01:31 PM
Trees blocking signal to dish
03 Aug 2024 01:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@swampy1 wrote:
Trees blocking signal to dish
hi @swampy1
Unfortunately the dish needs a clear line of sight of the Satellites.
Please note that without a signal the box will also eventually stop working for any other things like playing recordings & streaming as it need a periodic 'Keep alive' signal via the Satellite
If you cannot get the Trees cut back, then, if there is another suitable location with an unobstucted line of sight of Satellite you could arrange for the dish to be moved (Usual cost we belive around £65)
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