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Discussion topic: No Sat Signal or Access to Hard Drive after power cuts

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Avatar for Doug09
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This message was authored by: Doug09

Message posted on ‎29 Jul 2024 02:09 PM

No Sat Signal or Access to Hard Drive after power cuts

After power cuts

no Satellite Signal on Second Box

No access to Hard Drive/Recordings on both boxes

 

broadband connections all OK

sky Main box and Mini box connections ok

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎29 Jul 2024 02:24 PM

Re: No Sat Signal or Access to Hard Drive after power cuts

Posted by a Superuser, not a Sky employee. Find out more

Classic symptoms of a failed hard disk.  Follow Sky's help on hard drives but will likely need a box replacement.  Remember to remove your viewing card for a swap.

I am just another Sky customer and my views are my own even if you don't like the answers
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