16 Jan 2024 01:34 PM
BBC channels have dissapeared today 16th Jan from Sky Q HD.
All other HD channels OK
16 Jan 2024 01:40 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried rebooting your main Sky Q box?
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
16 Jan 2024 01:40 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried rebooting your main Sky Q box?
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
16 Jan 2024 01:53 PM
Huge big thank you to Daniel.!,,
Yes that worked thanks.
It would be good if Daniels simple solution was posted somewhere obvious by Sky or BBC.
16 Jan 2024 01:55 PM
Posted by a Superuser, not a Sky employee. Find out more✔️the reboot sorts many of the minor glitches.
No problem. Browse or search to find help, or start a new discussion on Community.
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