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Discussion topic: New hub won’t connect to sky Q box

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This message was authored by: Gaz81

New hub won’t connect to sky Q box

Just had new hub sent. All set up. All devices able to connect. Tried to sync the sky Q boxes and it can't find my network 

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This message was authored by: Laing1

Re: New hub won’t connect to sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Gaz81 wrote:

Just had new hub sent. All set up. All devices able to connect. Tried to sync the sky Q boxes and it can't find my network 


@Gaz81 is this a new Sky router or a third party company if Sky is it a black or white router


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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