Discussion topic: New fibre broadband
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 04 Jul 2024 10:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New fibre broadband
Ditching Sky broadband so had a new provider put fibre in today. Sky box says it’s connected to the router but there's no internet. All other devices at home are fine. No amount of resetting is helping.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 05 Jul 2024 08:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New fibre broadband
@Suzanne66 wrote:Ditching Sky broadband so had a new provider put fibre in today. Sky box says it’s connected to the router but there's no internet. All other devices at home are fine. No amount of resetting is helping.
Do you actually have internet on anything else? If so are you using WiFi or a cable? If WiFi, is the Q box still trying to connect to the Sky BB? Go into settings > Status > Network Connection > Network Connection and try to search for the WiFi.
Message posted on 05 Jul 2024 08:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New fibre broadband
Obviously, if you have no internet at all then you'll need to contact the new supplier.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page