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Discussion topic: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

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This message was authored by Nanos This message was authored by: Nanos

New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Likely to be homeless later this year, so an 18 month contract isn't an option, and only have a satellite dish, no broadband or mobile.

Can I get a 30 day rolling contract for a basic SKY package ?

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?


@Nanos wrote:

Likely to be homeless later this year, so an 18 month contract isn't an option, and only have a satellite dish, no broadband or mobile.

Can I get a 30 day rolling contract for a basic SKY package ?


No. Sky Q only offers 18 month contracts. It would be at Sky's discretion to offer anything shorter, but it would be extremely unlikely, particularly if you tell them you are likely to be homeless later in the year. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

@Nanos 

 

Your best bet for some reception would be to acquire a second-hand Freesat receiver.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Nanos
Topic Author
This message was authored by Nanos This message was authored by: Nanos

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

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No. Sky Q only offers 18 month contracts.
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😞

How about SKY+ on 30 days rolling ?

Got an old SKY+ box here someplace,  but I don't know if its HD or not. ( Since I hear a lot of the SD channels are going to be turned off this month ! ) Pace TDS470N model. ( Oh I see google says its SD only.. )

So I'd have to get a SKY+ HD box then if they do 30 days rolling, if so, any recommendations ?

Ideally something as snappy as the Pace model, rather than treacle like with all the others I've tried when changing channels/etc.


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Your best bet for some reception would be to acquire a second-hand Freesat receiver.
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Already have one of those !

Mum wanted SKY again now that she can afford it.

 

This message was authored by daveNOS This message was authored by: daveNOS

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

@Nanos Sky no longer offer any Sky+ subscriptions.

The only service with a 30 day rolling contract are the streaming services of Sky stream and NowTV(Sky owned company but under a different name).

There is no way to get a rolling contract from Sky via a dish without an initial 18 month term.

-------- Please note i am not a Sky employee ----------
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

@Nanos 

 

Historically no Sky satellite product has had short contract periods because the installation cost (including the maintainance of a nationwide fleet of specialist installers) is so high.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chodley This message was authored by: Chodley

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

What does she want from a Sky service?

Nanos
Topic Author
This message was authored by Nanos This message was authored by: Nanos

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

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Historically no Sky satellite product has had short contract periods because the installation cost (including the maintainance of a nationwide fleet of specialist installers) is so high.
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I can understand that.


Aren't they retiring the statellites in about 2 years time ?


Would make good business sense to me if they signed up folk on a monthly contract if they already have a dish installed and their own satellte receiver, then its money for old rope as they say !


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What does she want from a Sky service
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Programmes that are only available via SKY, in particular ones with subtitles as she is partily deaf.


I don't suppose being a former SKY customer of 20+ years would make any difference to getting a shorter than 18 month contract ?


Maybe even 3 months minnumn with the ability to cancel with a months notice ?


Also, does SKY require a signed FAX these days to cancel ?

Nanos
Topic Author
This message was authored by Nanos This message was authored by: Nanos

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

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Sky no longer offer any Sky+ subscriptions.
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Do you mean any new ones ?

I assume those who was already on Sky+ are continuing their service ?

This message was authored by daveNOS This message was authored by: daveNOS

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

@Nanos wrote:

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Sky no longer offer any Sky+ subscriptions.
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Do you mean any new ones ?

I assume those who was already on Sky+ are continuing their service ?


@Nanos Yes I mean new subscriptions, Sky also do not offer any engineer visits for faults or issues with existing Sky+ subscriptions.

-------- Please note i am not a Sky employee ----------
This message was authored by Chodley This message was authored by: Chodley

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

Might be worth looking at NowTV to see if those channels are on there

Nanos
Topic Author
This message was authored by Nanos This message was authored by: Nanos

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

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Might be worth looking at NowTV to see if those channels are on there
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Not fast enough broadband options here. ( Mobile phone download speed is 0.015 Mbps. even voice service is troublesome and sometimes requires you to go and stand at the bottom of the garden in a howling gale ! )

The satellite dish is nestled into a rock garden to protect it from the wind.

Not even full TV aerial channel range either,  our only available in view is a public service broadcasting (PSB) transmitter, not a Full Service Freeview Transmitter. ( Which goes up and down like a yoyo like it is, sometimes requiring us to point out to folk who who fix them, that it needs fixing, but since they don't work on the weekend, its always Monday till it is ! )

It is perhaps of interest how the internet services that tell you service X is working, are so often inaccurate when you live far away from civilisation !

From the answers to date, it seems the best option is to ask SKY nicely and see if they say yes.

Thanks all for the various answers.


This message was authored by Chodley This message was authored by: Chodley

Re: New customer joining SKY with satellite dish only, is 30 day rolling contract available ?

Posted by a Superuser, not a Sky employee. Find out more

Well yeah, they are designed to tell you whether the problem is with the actual service or somewhere else (like a poor internet connection)

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