New card ordered via chat but no confirmation!

[GarethM]

Hi 

I left my card by mistake in the sky Q box I've just returned. I think I've ordered a new one via chat but not had any confirmation- should I have received an email to confirm? 

[Brill+Gill]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147