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This message was authored by: Robbietherobot

New Sky Q box - can I get one?

Hi have a Sky Q box that works fine but is a few years old. Can you get new replacement Sky Q boxes (don’t want Glass etc as we rely on signal over satellite rather than fibre). Thanks


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This message was authored by: TimmyBGood Answer

Re: New Sky Q box - can I get one?

Posted by a Superuser, not a Sky employee. Find out more

@Robbietherobot wrote:

have a Sky Q box that works fine but is a few years old. Can you get new replacement Sky Q boxes


Unless there's actually a fault with the unit you have, Sky isn't going to swap it out (and it's likely that replacement boxes are all reconditioned hardware anyway)

 

It's important to note that the last 'new' model was the 1TB UHD HDR main Q box released in late 2019: Q reached the end of its development path years ago and won't now change in any significant way before satellite television broadcasting to the UK & ROI ceases (probably around the turn of the decade)

 

Several recent posts indicate Sky is no longer requiring Q boxes to be returned when subscriptions end, which suggests they have a more than ample supply in storage.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: PandJ2020

Re: New Sky Q box - can I get one?

Posted by a Superuser, not a Sky employee. Find out more

@Robbietherobot wrote:

Hi have a Sky Q box that works fine but is a few years old. Can you get new replacement Sky Q boxes 


If it works fine then why would you want a replacement?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood Answer

Re: New Sky Q box - can I get one?

Posted by a Superuser, not a Sky employee. Find out more

@Robbietherobot wrote:

have a Sky Q box that works fine but is a few years old. Can you get new replacement Sky Q boxes


Unless there's actually a fault with the unit you have, Sky isn't going to swap it out (and it's likely that replacement boxes are all reconditioned hardware anyway)

 

It's important to note that the last 'new' model was the 1TB UHD HDR main Q box released in late 2019: Q reached the end of its development path years ago and won't now change in any significant way before satellite television broadcasting to the UK & ROI ceases (probably around the turn of the decade)

 

Several recent posts indicate Sky is no longer requiring Q boxes to be returned when subscriptions end, which suggests they have a more than ample supply in storage.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: Robbietherobot

Re: New Sky Q box - can I get one?

Thanks

just investigating options just in case

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