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Discussion topic: Network connection. My router is not shown but another router is?

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This message was authored by Cockneyboy46 This message was authored by: Cockneyboy46

Network connection. My router is not shown but another router is?

For some reason my BT router which has been on my sky for many years is not there. It's showing a Sky router that I do not know why?

 


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This message was authored by Chodley This message was authored by: Chodley Answer

Re: Network connection. My router is not shown but another router is?

Posted by a Superuser, not a Sky employee. Find out more

Have you got a Booster?

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This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: Network connection. My router is not shown but another router is?

Do you mean, your SkyQ box which previously found your BT router but now cannot find your BT router but is finding a Sky router instead?

Cockneyboy46
Topic Author
This message was authored by Cockneyboy46 This message was authored by: Cockneyboy46

Re: Network connection. My router is not shown but another router is?

Yes for some reason it shows a Sky router that is not mine 

This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: Network connection. My router is not shown but another router is?

If your BT router is not being shown and you don't own a Sky router, the only possible reason I can think of, it has found the Sky router because it is showing the only one it can find which may well belong to a neighbour.  If that is the case then regard the Sky router a red herring and try and find out why the connection between your tv and router is not working. 

This message was authored by Chodley This message was authored by: Chodley Answer

Re: Network connection. My router is not shown but another router is?

Posted by a Superuser, not a Sky employee. Find out more

Have you got a Booster?

Cockneyboy46
Topic Author
This message was authored by Cockneyboy46 This message was authored by: Cockneyboy46

Re: Network connection. My router is not shown but another router is?

All sorted thank you 

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