21 Jan 2025 12:33 PM
If I watch Netflix directly through the TV, the quality is amazing. Watching it through sky it looks like sd. Yes my tv and sky are set to UHD.
21 Jan 2025 01:10 PM - last edited: 21 Jan 2025 01:47 PM
Posted by a Superuser, not a Sky employee. Find out more
If your television set was manufactured after 2019 then it's more recent technology than the youngest Sky Q box, and almost certainly contains considerably more expensive silicon.
21 Jan 2025 12:34 PM
Posted by a Superuser, not a Sky employee. Find out moreThat is correct. Always use the TV's native app.
21 Jan 2025 01:10 PM - last edited: 21 Jan 2025 01:47 PM
Posted by a Superuser, not a Sky employee. Find out more
If your television set was manufactured after 2019 then it's more recent technology than the youngest Sky Q box, and almost certainly contains considerably more expensive silicon.
21 Jan 2025 01:41 PM - last edited: 21 Jan 2025 01:41 PM
Posted by a Superuser, not a Sky employee. Find out moreFar more likely imho is the bitrate on the sky box is lower thanks to its wifi. Mine can get 25Mb (using ethernet) and looks like UHD. Do the network test in both apps.
21 Jan 2025 02:04 PM
It's also the case that the Sky Q Netflix app can only output HDR10. If your TV is Dolby Vision certified then its built-in Netflix app will be able to output that format.
Built-in apps always tend to be better tuned for the specific model of TV they are running on. Some TV's have a 'Netflix calibrated' picture mode which automatically outputs the best possible picture quality possible.
Sky Q can also only output at 50 or 60Hz. There is no frame rate matching capability. Many TVs will output native frame rates, therefore preventing judder, particularly noticeable on panning shots.
If you pay for Netflix as part of your Sky subscription you don't have to use the app on Sky Q/Stream/Glass - there is absolutely nothing stopping you from using the Netflix app on any other device, be it a smart TV, streaming box or mobile device.
21 Jan 2025 02:14 PM
Wow, great help, thanks. My tv is brand new ,all singing, all dancing. I'm using the latest bt halo, with mega fast Internet. Reset my sky q box recently to see if that would help. It all seems very complicated with all the bit rates/mega bits /second. I'm getting old 😪 😩
21 Jan 2025 02:17 PM - last edited: 21 Jan 2025 02:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sim05 wrote:
My tv is brand new ,all singing, all dancing. I'm using the latest bt halo, with mega fast Internet.
Then realistically the Q box is the weakest link: it's fundamentally a decade-old system, and even the most recent hardware has a specification from five years ago.
21 Jan 2025 02:24 PM
@Sim05 wrote:Wow, great help, thanks. My tv is brand new ,all singing, all dancing. I'm using the latest bt halo, with mega fast Internet. Reset my sky q box recently to see if that would help. It all seems very complicated with all the bit rates/mega bits /second. I'm getting old 😪 😩
You're not getting old, it's Sky Q that's getting old. Technology ages a lot quicker than we humans do!
21 Jan 2025 03:25 PM
Posted by a Superuser, not a Sky employee. Find out moreI dunno, I was abandoned at the recycling centre just last weekend. It's only thanks to a kindly old lady who needed someone that can fix printers that I was retrieved from the skip and thrown in the back of her car.
21 Jan 2025 03:42 PM - last edited: 21 Jan 2025 03:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@Chodley wrote:
I was abandoned at the recycling centre just last weekend
Did you pick up a Glass television while you were there?
21 Jan 2025 06:08 PM
I feel so much better, hearing about someone being discarded. I am not alone. I used to be the remote control in my family ( being theyoungest ), if the remote pole was out of reach. To turn over one of the 3 channels available. We talk about science, but I'm sure there was more worth watching back then.
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