Netflix isn’t working on my Sky apps

[Mike1181]

Hi Netflix isn't working in my sky apps, I've tried refreshing apps multiple times, switching off at the mains and letting it reset and load back up but nothing is working. Any help would be greatly appreciated thanks 

[Tom-W19]

Hi @Mike1181 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Pompeydave1]

This message was authored by Pompeydave1This message was authored

‎18 Jul 2024 10:27 AM

I've had nothing but trouble with Netflix loading for weeks. Router on / off , sky box on / off , opened all apps ,0 0 1  refreshed apps etc etc.

Been pulling my hair out so yesterday tried 0 0 1 on settings and did the lowest reset settings. 
Surprise , surprise Netflix now instantly loading.

i lost my favourites (channels) so had to save them all again and remote had to be reset using keys 7+9 together then 1+3 together to marry up with box. Also all apps temporarily disappeared but then reappeared minutes later.

But now system seems quicker and Netflix loading instantly. Fingers crossed it lasts but at least I know it works.

[MightyQuinn]

Hi @Pompeydave1   Your workaround was published by Sky ages ago. To help Sky please fill in the form. The website method appears to be preferred, as it doesn't delete your TV Guide Favourites.

Answered: Re: Netflix: Red Spinning Circle on Launch - Page 117 | Sky Community