2507

Discussion topic: Netflix has encountered an error. Code: tvq-st-102

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have netflix not working on on my main sky box but it works on all the others

Posted by a Superuser, not a Sky employee. Find out more

@Kate5 @Swannell 

I've merged your posts into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Cooper79 This message was authored by: Cooper79

Netflix won’t load

Netflix won't load. Just red circle spinning

 

This message was authored by Laing1 This message was authored by: Laing1

Re: Netflix won’t load

Posted by a Superuser, not a Sky employee. Find out more

@Cooper79 wrote:

Netflix won't load. Just red circle spinning

 


@Cooper79 I have moved your post into the large thread all about the same problem you have.  Have a llok at post 2 on page one for the latest from Sky and a work around on this problem 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by LisaMagoo This message was authored by: LisaMagoo

Netflix not working just spinning red circle

Netflix working on my mini boxes but not in my main box. X

This message was authored by caesarome This message was authored by: caesarome

Re: Netflix not working just spinning red circle

Posted by a Superuser, not a Sky employee. Find out more

@LisaMagoo 

Have a look at this post:

 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4694387/highlight/true#...

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This message was authored by Gobsta This message was authored by: Gobsta

Netflix is just spinning on my Sky Q box , it works on my other devices

Netflix just has a red spinning circle on my 3 Sky q boxes but works on my devices 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Netflix is just spinning on my Sky Q box , it works on my other devices

Posted by a Superuser, not a Sky employee. Find out more

@Gobsta 

I've merged your post into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Besty This message was authored by: Besty

Re: Netflix: Red Spinning Circle on Launch

I am having trouble with Netflix, for the last 2 days the red circle as just been spinning  and loading the app! I have tried everything that I have read on here but nothing seems to work 😫

This message was authored by MattP79 This message was authored by: MattP79

Netflix issue

Unable to get on Netflix, circle is just turning 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Netflix issue

Posted by a Superuser, not a Sky employee. Find out more

@MattP79 

I've merged your post into this large thread discussing the issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by George1507 This message was authored by: George1507

Netflix will not load on my Sky Q box.

It stays on the Netflix logo with a red loading circle. Been over a week now with the same issue. I pay for this through my Sky bill and can't access it through Sky. Not worth having on the bill. 

This message was authored by caesarome This message was authored by: caesarome

Re: Netflix will not load on my Sky Q box.

Posted by a Superuser, not a Sky employee. Find out more

@George1507 

I have moved your post to this large topic where this issue is being discussed in the Sky Q forum. There is a possible fix here in the second post:


https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4694387/highlight/true#...

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Purdy26 This message was authored by: Purdy26

Netflix

We are still unable to login to Netflix on our main sky Q box even after logging out and relogging back in however we can still login up stairs on our Sky Q mini. 

This message was authored by Sarawoollard46 This message was authored by: Sarawoollard46

I can't watch Netflix

Netflix won't log on

Continuous rotating red circle

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I can't watch Netflix

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sarawoollard46 

I've merged your post into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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