Netflix: Red Spinning Circle on Launch .

[best+of+the+best]

Not sure why it's an issue if Netflix app not working on my Sky Q box I'll watch it on another device just cause I pay for it via Sky which works out cheaper doesn't mean I have to watch via Sky Q 

But each too their own I guess.

[Anonymous]

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@jubug wrote:

It's been three days now??

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3 days? It's only 21 minutes since you asked your question.

The answer by the way is a page or two back.

[Anonymous]

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@best+of+the+best wrote:

Not sure why it's an issue if Netflix app not working on my Sky Q box I'll watch it on another device just cause I pay for it via Sky which works out cheaper doesn't mean I have to watch via Sky Q 

But each too their own I guess.

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It's the principle isn't it?

😉

[JCampion1]

Hi Chloe, I have just completed the form as I'm having the red buffering ring. How will we know when it's resolved?

[JCampion1]

Same, disgraceful service

[Daniel0210]

@JCampion1 

It will apparently be fixed in the next rollout of a Sky Q software update (Q270). 

[JCampion1]

Do we know if there is a date for this? Thanks

[Daniel0210]

@JCampion1 

Sky don't announced when the rollouts will start and they take place over a number of weeks. 

[Laing1]

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@Jayewing wrote:

I do the refreshing if Apps, the switch off at plug etc. Then you have to wait 24hrs for the refresh. Sometimes it works but it will go back to the same issue a few days later. Best solution seems to be to leave Sky, no other supplier seems to have this issue. Phoned Sky about it and the woman asked me what worked the last time!!! I hung up, absolute rubbish. We pay Sky a lot of money, they should sort this out.

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@Jayewing did you read the post of mine directly above your post 

[Marc2009]

People have but it's not working mate

[Laing1]

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@Marc2009 wrote:

People have but it's not working mate

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@Marc2009 and if you read the answer in the link i posted it says there is a fix for the problem which will be in the next Q software update 

[Steven80s]

Recently had to resign back into Netflix and Disney through skyq and now Netflix has been intermittently not working had the red ring spinning constantly not loading then some days not a problem but it's getting worse and I'm getting annoyed anyone else had an issue??????

[caesarome]

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@Steven80s wrote:

anyone else had an issue??????

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Plenty are having the same issue which is why I have moved your post to the topic at hand. Sky have said this will be fixed in the next software update whenever that is.

[swhxd06]

Three days???? It's been many months for some of us!

[jubug]

I tried myself first and actually I work so only get in from work at 9 so can't ring help as they close at nine, on reading some of these posts on this 'help' forum people can be so sharp and nasty ? Why