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Discussion topic: Netflix has encountered an error. Code: tvq-st-102

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BaileyGB
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Re: My Netflix isn’t working

‎17 Jun 2024 10:15 AM

@Lorrsine wrote:

On my tv. Circle just keeps turning. Everything else seems fine

Please read posts above yours....you answer will be there

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Martin144
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Netflix

‎17 Jun 2024 04:06 PM

Netflix will not load. The Netflix logo appears but the red loading circle just keeps turning and it won't load.

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Daniel0210
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Re: Netflix

‎17 Jun 2024 04:16 PM

Posted by a Superuser, not a Sky employee. Find out more

@Martin144 

I've moved your post to a thread already discussing this issue. Please see the post currently marked as the answer. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
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Ruby27
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Netflix not opening

‎17 Jun 2024 06:40 PM

My Netflix app won't open it hasn't done now for over a week, sometimes it did open on and off this is the longest it has not worked it is part of my package with sky

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caesarome
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Re: Netflix not opening

‎17 Jun 2024 07:38 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ruby27 

I have moved your post to here where this issue is being discussed at length, the post marked as the answer from Sky says this is a known issue that will be fixed in a future software update.

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swhxd06
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Re: Netflix: Red Spinning Circle on Launch

‎17 Jun 2024 07:41 PM

Well I know I'm tempting fate, but mine appears to be working completely normally again. Could this mean that I've had the update? Only time will tell 🤞

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AnnaMarie
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Netflix is not coming on just the red circle continues to go round but won't come on to work

‎17 Jun 2024 08:21 PM

Netflix is not working for past number of days even if we reset sky q etc nothing it's the only app not working continues to just show Netflix icon that's it

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Malev123
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Re: Netflix is not coming on just the red circle continues to go round but won't come on to work

‎17 Jun 2024 08:33 PM

My Netflix is doing the same

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lifeat39
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Re: My Netflix is not loading on my main Sky Q box

‎18 Jun 2024 06:31 AM

Hi all, Ive tried everthing and still daily issues loading Netflix through Sky Q Box. SKY GET THIS SORTED, ABSOLUTELY REDICULOUS !!!!

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Chodley
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Re: Netflix: Red Spinning Circle on Launch

‎18 Jun 2024 06:49 AM

Posted by a Superuser, not a Sky employee. Find out more

"Ridiculous"

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Daniel0210
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Re: My Netflix is not loading on my main Sky Q box

‎18 Jun 2024 07:06 AM

Posted by a Superuser, not a Sky employee. Find out more

@lifeat39 

It appears you haven't seen the post currently showing as the answer (post 2). 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Chodley
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Re: Netflix: Red Spinning Circle on Launch

‎18 Jun 2024 08:55 AM

Posted by a Superuser, not a Sky employee. Find out more

Yeah that sounds odd that the independent sub would be cheaper. Must be the SD version or with ads or both.

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Re: Netflix: Red Spinning Circle on Launch

‎18 Jun 2024 09:00 AM

@Chodley wrote:

Yeah that sounds odd that the independent sub would be cheaper. Must be the SD version or with ads or both.

I think they mean cheaper without having to pay a Sky sub, as a sort of veiled threat, sort it or else?

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Cc99
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Netflix will not load

‎18 Jun 2024 10:14 AM

Netflix will not load red spinning wheel. Loads fine on mobile. 

only happening on sky. Reset router/ tv/sky box still won't load

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caesarome
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Re: Netflix will not load

‎18 Jun 2024 10:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@Cc99 

I have moved your post to here where this is being discussed at length so this is the latest from Sky:

 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4666628/highlight/true#...

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