My Netflix isn’t working

[Karen109]

I often can't load Netflix either, just buffers and sometimes throws me back to sky. It does work every third or fourth try when I try again later. Internet connection fine with no problems loading other apps.

[Annie+UK]

This forum is for Sky GO inquiries

Please post in the relevant forum for your system, see list below, thanks

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)

[NoOne]

I have same issue it's constantly playing up has been for ages I don't think sky knows how to fix it 

has anyone managed to fix it 

thanks

[Meems]

Sky hasn't me this on Monday -

Hi, it's Kristina from Sky!
We are currently rolling out a new version of the Netflix app, which should improve this issue for affected customers. I will keep you informed about the issue. Have a good day ! NoReply

Very annoying!

[swhxd06]

That's exactly what I was told several weeks ago. Very soon after that, mine started working again - and it has continued to do so. Hopefully, everyone else's will be fixed soon too 🤞

[Meems]

It isn't working yet!

[BaileyGB]

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@Meems wrote:

It isn't working yet!

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Please try this fix guys. It worked for me and plenty of others on this stream.

1 - Log into Netflix via the web browser.

2 - Highlight your profile picture (Top right corner).

3 -  Click on Account.

4 - Under the Security and Privacy option, click on Manage access and devices.

5 - Select the device name: (it may be called SkyQ ......or Sky UK Set-top box).

6 - Select--> click on the "Sign out" option on the SkyQ ......or Sky UK Set-top box.

7 - Go to your SkyQ box and launch the Netflix app on your SkyQ box.

[Meems]

Will that interfere with other devices. We have s smart tv upstairs and the usual iPads , phones etc

[BaileyGB]

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@Meems wrote:

Will that interfere with other devices. We have s smart tv upstairs and the usual iPads , phones etc

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You'll just need to log back in on each device.

[Meems]

It hasn't worked. Still the circle of doom unfortunately!

[Meems]

We have Netflix.., let's see if it lasts! 

[Andrew_cusick]

This is weird, but clearly a Sky box issue - I have sky q with repeater box upstairs. The main box gets red circle of death, but the repeater box loads netflix ! - go figure that ! , I've tired all the various resets etc. and sometimes you get a day or two respite, other times it doesn't work at all £102 a month and I can't get the full service - pretty rubbish guys 

[Padam_Padam]

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@Andrew_cusick wrote:

This is weird, but clearly a Sky box issue - I have sky q with repeater box upstairs. The main box gets red circle of death, but the repeater box loads netflix ! - go figure that ! , I've tired all the various resets etc. and sometimes you get a day or two respite, other times it doesn't work at all £102 a month and I can't get the full service - pretty rubbish guys 

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When you say 'repeater box' do you mean a Sky Q minibox? 

[Paul+Com]

Got Sky Q box plus two mini boxes. Sky Q box and one mini box get Netflix ok. I've given up with the other mini box, if I want to watch Netflix on that TV I don't bother with the mini box, I just use the app on the TV to watch it.

[Chodley]

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@Meems wrote:

Will that interfere with other devices. We have s smart tv upstairs and the usual iPads , phones etc

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No because you are just forcing logouts on your Sky devices.