26 Aug 2024 08:16 PM
Spinning circle ⭕️
0634589946 6
SKUSKYHQW=00000000000000001000000001319385
problem started today. Thanks for your help 🙏
26 Aug 2024 08:23 PM
Dear all,
I too am having the same issue, Netflix has been working fine, today, all I had was the red spinning circle!
I switched everything off, disconnected everything, for a while, sky would not recognise my router but fine now.
Still have the red spinning circle, I tried the settings, 0,0,1, but nothing came up, no secret menu!
How do I access so that I can at least try the app refresh!
Thanks all.
26 Aug 2024 08:28 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried this that is marked as the answer in this topic:
26 Aug 2024 08:35 PM
Thank you, yes, tried that, nothing worked 😞
27 Aug 2024 12:04 AM
Posted by a Superuser, not a Sky employee. Find out more
@paul698 wrote:Thank you, yes, tried that, nothing worked 😞
What did you try, just to be sure?
27 Aug 2024 12:05 AM
Posted by a Superuser, not a Sky employee. Find out more
@paul698 wrote:Dear all,
I too am having the same issue, Netflix has been working fine, today, all I had was the red spinning circle!
I switched everything off, disconnected everything, for a while, sky would not recognise my router but fine now.
Still have the red spinning circle, I tried the settings, 0,0,1, but nothing came up, no secret menu!
How do I access so that I can at least try the app refresh!
Thanks all.
Don't choose settings. Hover on it and do 001Select
27 Aug 2024 12:38 AM
Thanks so much, all sorted now, I was pressing 001 but not select! Tried the app refresh and Netflix started, not straight away but it did start and all is good.
Thanks again 👍🏻
27 Aug 2024 05:10 AM
Followed the instructions and it worked for that one occasion but next day spinning red circle is back on mini box.
When is Sky going to rectify this or compensate for lack of access?
27 Aug 2024 07:05 PM
Netflix hasnt been working for several days now, is there an issue
27 Aug 2024 07:10 PM
Posted by a Superuser, not a Sky employee. Find out moreNetflix is NOT Sky Go
27 Aug 2024 07:52 PM
When signing into Netflix app it does not load, the red circle just keeps spinning, the only way I can get it to load is by powering down both tv and sky q box then powering back up again
27 Aug 2024 07:56 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have a Sky Q box and are you seeing a spinning circle ?
27 Aug 2024 07:59 PM
Posted by a Superuser, not a Sky employee. Find out moreI've moved your post into a large thread discussing this very issue. Please also see the post (number 2) currently showing as the answer.
27 Aug 2024 10:20 PM
We have been suffering this issue for months where we have days when it won't work suffice today I'm fed up and so decided to investigate and came across this thread.
will try this in the morning
27 Aug 2024 11:56 PM
My Netflix is not working why is that
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