24 Jul 2024 06:45 AM
@Trevor131 wrote:Seems to be working now,thanks 🎉👍🏼
Did you just remove all devices again and then reboot the box or did you miss a step first time around?
24 Jul 2024 06:50 AM
Ye just removed all devices,then left the box and TV switched off for 5 minutes then rebooted back again
24 Jul 2024 07:14 AM
@Trevor131 wrote:Ye just removed all devices,then left the box and TV switched off for 5 minutes then rebooted back again
You did it twice I think though? I'm just wondering if you missed a step out first time around which is why it didn't work?
24 Jul 2024 08:46 AM
My Netflix wont load on my sky mini Q box in my bedroom but it works on the main box in my living room. Just keep getting red screen with Netflix on and a red circle just going round.
24 Jul 2024 09:22 AM
24 Jul 2024 09:43 AM
Posted by a Superuser, not a Sky employee. Find out more@Lee834 I've added your post to the existing thread on this subject. Please see the post marked as the Answer for a workaround.
24 Jul 2024 10:03 AM
For the late comers 🙂
If it's easier for you, points 1 to 6 amount to the following:-
Go to your account online through a browser and sign in if necessary, from your portrait/avatar, go to 'Account', then 'Devices', then 'Access and Devices' and then sign out of all Sky devices listed.
The direct web address is:- netflix.com/manageaccountaccess which can be copy & pasted into your browser.
Don't forget to reboot the Q boxes after the above.
You can use the app on a smartphone to sign out of devices also.
24 Jul 2024 01:02 PM
My Netflix is not working it's just red circle going around
24 Jul 2024 01:34 PM
Posted by a Superuser, not a Sky employee. Find out moreGive this a try:
24 Jul 2024 02:02 PM
Netflix won't load on the main sky Q box but is working fine on the sky Q mini. I've done all the rebooting and resetting in the hidden menu and powering off and on of the sky equipment and WiFi.
24 Jul 2024 02:27 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you just seeing a spinning red circle?
24 Jul 2024 02:31 PM
Yes Daniel, on the main box only,sky Q mini is working fine in the bedroom.
24 Jul 2024 02:33 PM
Posted by a Superuser, not a Sky employee. Find out moreI've merged your post into the large thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2) and other possible temporary fixes.
24 Jul 2024 03:08 PM
My netflix not working on ,my tv but it's working on my tablet
24 Jul 2024 03:11 PM
Posted by a Superuser, not a Sky employee. Find out moreYour first post has been answered above.
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