Netflix not opening

[Laing1]

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@MeCH86 wrote:

I'm having the same issue and I think it's since I recently renewed and had the premium upgrade added for Netflix. Or could just be a coincidence, either way I can't actually watch it on either of my boxes 

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@MeCH86 have you read the post above yours by @caesarome 

[caesarome]

@Nickwestlake83 

The latest posts also contain a work around that should get it working again for you. The post marked as the answer from Sky also explains what to do so have you tried this ?

[SeanC]

Thanks for every e that helped. Got it working now. 

Left all boxes switched off for 10 mins and tried again. The elusive kitchen Sky Q box has returned with Netflix. 🤔

[Toyahlygo1989]

My Netflix is not loading on my apps

[caesarome]

@Toyahlygo1989 

If you are seeing the red spinning circle then give this a try:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

You can let Sky know about this via this form - https://forms.office.com/e/VGr0tUpv67

[Peter0564]

Since yesterday, 16/07/24, Netflix will not open on my TV. I get the never ending rotating circle but it does not load. It does work on all oterh devices just not the TV through my Sky Q box. Any suggestions?

[Peter+Hutchinson]

Got the same issue but only when trying to open netflix on my upstairs mini box started 2 nights ago

[sad+face]

That was such a helpful reply. It was my son't email/password as he'd had Netflix before we took it to Sky! 

Have followed the advice and it is now working. Thanks everyone 🙂

[Mary105]

001 doesnt work still cant watch netflix but still paying for it.not happy sky

[Daniel0210]

@Peter+Hutchinson 

The same advice applies to you. 

[Westminster1978]

We have had no issues until about a month a go. 2 tvs and one day netflix works and then wr just get the whirring circle for a few days. It's so frustrating!!! Please can sky send a comment to all customers to advise on progress and only realised other have this issue when I googled today. 

[Westminster1978]

Will sky be refunding customers for the days that we can't watch Netflix in a month?

[Westminster1978]

Interesting responses. I see the problem we have is a wider problem. We never had an issue until we changed to Netflix with ads. I'm paying monthly for something that is a lottery whether it works! We don't have a TV that allows us to load separately so we are a bit stuck!

[AliMaz1]

Netflix just spinning. Won't load 

[Daniel0210]

@AliMaz1 

I've moved your post into the main thread discussing this. See the post currently marked as the answer (post 2) and other posts suggesting short term solutions.