Netflix often not working on SkyQ

[Collinsc]

Thanks all for the advive - will give them a go next time and contact sky if not fixed

[Eddy99]

@Kirsty+S27

Nope changed setting - still red circle of doom and have never got Netflix to work on both mini boxes - ever

[blobsie]

It looks like the message claiming to be the answer by a sky representative should updated to remove the "answer" status 

[Eddy99]

@blobsieUnfortunately she has a record of doing this when there is no answer, i have seen this before by the same person - jumps on one persons suggestion with no evidence it works for anyone.

[Mark187187]

@Eddy99 she literally said she was marking it as an "answer" for visibility only. 

[Laing1]

---

@Eddy99 wrote:

@blobsieUnfortunately she has a record of doing this when there is no answer, i have seen this before by the same person - jumps on one persons suggestion with no evidence it works for anyone.

---

@Eddy99 maybe if you had read the post correctly you would see that as @Mark187187 has stated that @Kirsty+S27 merely marked her post as the answer so it was easier to find and also asked for anyone having this problem to comment as to whether trying the fix in her post  fixed the problem or not as it would help the team that is investigating this 

[Eddy99]

@Laing1  - Thanks for the support Mr Superuser, we are not all as smart as you.

[Anonymous]

---

@Eddy99 wrote:

@Laing1  - Thanks for the support Mr Superuser, we are not all as smart as you.

---

Support? All you had to do was read her post, not rocket science is it?

😉

[Dee7]

Thank you tk everyone for the replies and feedback! 

[Eddy99]

@Anonymous- I have reported your post for being a rude [content removed]

Moderator note: language removed

[MarkJ22]

Come on peeps let's all be nice and focus on the issue and the fix.

It's frustrating that Sky have no solution

[carrie171]

Does anyone have a direct phone number for Sky?

I really can't tolerate this any longer and will be removing Netflix from my package and demanding a refund for the 'service' that I've paid for but have been unable to access for the last 6 weeks!! 😡

[carrie171]

@Kirsty+S27 No, this doesn't work, in fact, my Netflix had started to work via On Demand, but since doing as you instructed via the app, it's stopped loading again!

[Chodley]

---

@carrie171 wrote:

Does anyone have a direct phone number for Sky?

I really can't tolerate this any longer and will be removing Netflix from my package and demanding a refund for the 'service' that I've paid for but have been unable to access for the last 6 weeks!! 😡

---

Yeah everyone does. Look in Help on My Sky

You know you can use Netflix on another device?

[carrie171]

@Chodley I am aware of that, but as I only have my phone, I'm not prepared to watch endlessly on that, when I pay to use Netflix on my TV!