Discussion topic: Netflix has changed to Spanish for no apparent reason.
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Message posted on 13 Jun 2024 09:36 AM
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Netflix has changed to Spanish for no apparent reason.
I was going to use my Netflix and noticed it had lock signs on all names. And the wording was in a different language. I changed my password to get in and now all programs are in different language. How do I change this.
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Message posted on 13 Jun 2024 10:21 AM
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Re: Netflix has changed to Spanish for no apparent reason.
https://help.netflix.com/en/node/13245
Message posted on 13 Jun 2024 11:39 AM
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Re: Netflix has changed to Spanish for no apparent reason.
@PandJ2020 wrote:https://help.netflix.com/en/node/13245
Not sure this will help @Martine1282 as it sounds more like their account has been hacked. There's a thread somewhere on how to get into an account that is locked - I'll do some searching and report back.
Message posted on 13 Jun 2024 11:47 AM
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Re: Netflix has changed to Spanish for no apparent reason.
@Martine1282 wrote:I was going to use my Netflix and noticed it had lock signs on all names. And the wording was in a different language. I changed my password to get in and now all programs are in different language. How do I change this.
Sounds like your account has been hacked, hence you are locked out. This should get you back in control again:
Netflix hidden menu
- Go to the Netflix app on Sky Q and on the screen with the random profile press the following buttons on the Sky remote to open a hidden menu:
Up, Up, Down, Down, Left, Right, Left, Right, Up, Up,Up, Up
- Get the email address that the hacker used from the "membership" (Miembro) tab.
- Get the the service code from the "contact us" (Contactarnos) tab.
- Then contact Netflix via their Live chat who can then log the hackers out of Netflix on your sky q box, reset the email address associated with the Netflix account back to your own email address, and send a link to reset password and PIN numbers on the Netflix website.
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