Discussion topic: Netflix has been renewed and works on devices but not TV. It is in Spanish and won’t reset
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Message posted on 29 Oct 2023 02:35 PM
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Netflix has been renewed and works on devices but not TV. It is in Spanish and won’t reset
Netflix account was reset because of a card change causing payment issue. It works on all devices but not TV. The icons are in what looks like Spanish and it requests a PIN but it doesn't seem to be out account. We cannot reset in settings either and cannot edit the users.
any help greatly appreciated
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Message posted on 30 Oct 2023 08:06 AM - last edited: 30 Oct 2023 08:08 AM
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Re: Netflix has been renewed and works on devices but not TV. It is in Spanish and won’t reset
It's probably been hacked (or was before the reset?) Call Netflix and when they reset it, use a secure password and remove all other devices from the account.
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