Netflix doesnt work 90% of the time. We have tried everything anyone know why we get the wheel of d

[Alison49]

Everyone we try and watch netflix we get the wheel of doom.  We only get to watch netflix 10% of the time.

We have tried hoovering all the ports turning everything off 

Anyone any ideas why it doesn't work? All other apps and broadband are working fine

[Addie15]

Hi there, @Alison49. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147