@EstherT wrote:
As so many else have the same problem as me. We have had no Netflix on our tv for 6 days now. We pay for this and it stopped for no reason. The account is still active and can see on my daughters tablet. But we want to watch films etc. as a family in the living room, on our tv. I can't seem to conect to a human to help. No online stuff helps and tried resetting apps. All other apps work ok. Can anyone fix it? As I want our money back if you can't or I will cancel it. Providing I can talk to someone.
@EstherT are you getting a spinning red circle ?
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
