Netflix app constantly failing and just spinning round and round. Logged off, switched off etc tried

[Gintonic]

Netflix app not loading. ONLY APP that doesn't work. Just loading constantly, I've switched tv off, rebooted etc but nothing works. 

[Anonymous]

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@Gintonic wrote:

Netflix app not loading. ONLY APP that doesn't work. Just loading constantly, I've switched tv off, rebooted etc but nothing works. 

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Try logging into your Netflix account online and go to the devices, remove the Q box. That has worked for numerous people although strangely, not all.

[Anonymous]

In fact here's the full description of what to do:- 

https://helpforum.sky.com/t5/Sky-Q/Netflix-often-not-working-on-SkyQ/m-p/4510468/highlight/true#M620...

[Gintonic · Accepted solution]

Thanks Colin. Works perfectly now 👍