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Discussion topic: Netflix & Sky & smartTV

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This message was authored by Sir+Allan This message was authored by: Sir+Allan

Netflix & Sky & smartTV

We have Sky Signature with HD add on. Been with Sky for 11 years 

I can see we can get Netflix Standard through our Sky bill. 
if we do this can we watch Netflix on our second TV which has Netflix app but is NOT connected to Sky?

I am assuming we can but it is vague (probably deliberately so)

Thanks

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This message was authored by oldfella This message was authored by: oldfella

Re: Netflix & Sky & smartTV

Posted by a Superuser, not a Sky employee. Find out more

@Sir+Allan wrote:

We have Sky Signature with HD add on. Been with Sky for 11 years 

I can see we can get Netflix Standard through our Sky bill. 
if we do this can we watch Netflix on our second TV which has Netflix app but is NOT connected to Sky?

I am assuming we can but it is vague (probably deliberately so)

Thanks


Hi @Sir+Allan 

Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + SD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.

Edit

With Sky Netflix you can watch on any device that has the App subject to the above number of screens in use.

So standard will allow to watch on any two devices at a time.

 So you can watch on your second TV and one other device provided no one else is using the App.

Sir+Allan
Topic Author
This message was authored by Sir+Allan This message was authored by: Sir+Allan

Re: Netflix & Sky & smartTV

Thank you. 
we have Sky signature and also the HD Pack so I assume we can get Netflix standard? 
the T&C warn about losing existing discounts. I suspect it is worth calling Sky to make sure that we don't lose our existing discounts?

This message was authored by oldfella This message was authored by: oldfella

Re: Netflix & Sky & smartTV

Posted by a Superuser, not a Sky employee. Find out more

@Sir+Allan wrote:

Thank you. 
we have Sky signature and also the HD Pack so I assume we can get Netflix standard? 
the T&C warn about losing existing discounts. I suspect it is worth calling Sky to make sure that we don't lose our existing discounts?


Hi @Sir+Allan 

Normally adding Netflix (Ultimate TV) does mean a new 18 month contract for Sky Signature..

You definitely need to speak to Sky if you have current discounts to see if they will continue under a new contract.

Sir+Allan
Topic Author
This message was authored by Sir+Allan This message was authored by: Sir+Allan

Re: Netflix & Sky & smartTV

Thank you. I will call them tomorrow. 
many idea what time their call centre opens?!?!

This message was authored by oldfella This message was authored by: oldfella

Re: Netflix & Sky & smartTV

Posted by a Superuser, not a Sky employee. Find out more

@Sir+Allan wrote:

Thank you. I will call them tomorrow. 
many idea what time their call centre opens?!?!


Hi @Sir+Allan 

I believe they are open 7 am until 11 pm.

However there is limited service before 8;30am and after 9 pm.

 

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