Have taken it off, spoke to 4 people at sky that couldn't fix the problem. My account shows it's linked to sky, but the netflix doesn't play anything. It's like the 2 platforms aren't talking to each other.
Spoken to sky and netflix and both are clueless, netflix have raised it with a higher team as I now have cancelled the netflix on sky but as its 31 days, I can't even get netflix independently.
The whole time I was on the phone to sky they were only interested in selling me more products and not so much sorting the problem. Both technical guys just kept asking me to log out and back in again. It doesn't work on any device now, so can't do a thing.
Useless!
