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Discussion topic: Netflix add on kicked out on all devices expect Sky box

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Avatar for LiamC1977
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This message was authored by: LiamC1977

Message posted on ‎31 Oct 2023 03:45 PM

Netflix add on kicked out on all devices expect Sky box

So ive had the Ultimate TV add on with Netflix for some time now. Suddenly,  ive been kicked out of all my other devices apart from my Sky Q box. Ive reset my password but Netflix is saying I need to sign up to a package. Although im paying through sky. And my the Netflix app is working on my Sky Q box. Anyone know how i can resolve this swiftly?? Im becoming increasingly irritated by Sky of late with various issues.

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎31 Oct 2023 04:03 PM

Re: Netflix add on kicked out on all devices expect Sky box

Posted by a Superuser, not a Sky employee. Find out more

@LiamC1977 

 

Do you have the Sky HD and UHD add-ons as part of your Q subscription?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Avatar for Kel+bag
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This message was authored by: Kel+bag

Message posted on ‎04 Jan 2025 05:45 PM

Re: Netflix add on kicked out on all devices expect Sky box

This is happening to me at present did you resolve this issue as I can't fix and don't seem able to speak to a human to explain the issue !

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