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This discussion topic has been answered Discussion topic: Netflix Profile Icon images can be changed by any account member when launching app from sky

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Message posted on ‎29 Sep 2024 12:27 PM

Netflix Profile Icon images can be changed by any account member when launching app from sky

We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+

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This message was authored by: best+of+the+best Answer

Message posted on ‎30 Sep 2024 07:18 AM

Re: Netflix Profile Icon images can be changed by any account member when launching app from sky

Posted by a Superuser, not a Sky employee. Find out more
@spikey01sky wrote:

We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+

Profile pictures can be changed from the profile screen regardless if pin lock is on or not that's how it's always worked for me. Sky Q FireTv Samsung Phone SmartTV.

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎29 Sep 2024 12:29 PM

Re: Netflix Profile Icon images can be changed by any account member when launching app from sky

Posted by a Superuser, not a Sky employee. Find out more

@spikey01sky  You will need to speak to Netflix 

 

sky only host the app they don't have any control over how it operates 


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Superuser
This message was authored by: best+of+the+best Answer

Message posted on ‎30 Sep 2024 07:18 AM

Re: Netflix Profile Icon images can be changed by any account member when launching app from sky

Posted by a Superuser, not a Sky employee. Find out more
@spikey01sky wrote:

We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+

Profile pictures can be changed from the profile screen regardless if pin lock is on or not that's how it's always worked for me. Sky Q FireTv Samsung Phone SmartTV.

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