29 Sep 2024 12:27 PM
We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+
30 Sep 2024 07:18 AM
Posted by a Superuser, not a Sky employee. Find out more
@spikey01sky wrote:We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+
Profile pictures can be changed from the profile screen regardless if pin lock is on or not that's how it's always worked for me. Sky Q FireTv Samsung Phone SmartTV.
29 Sep 2024 12:29 PM
Posted by a Superuser, not a Sky employee. Find out more@spikey01sky You will need to speak to Netflix
sky only host the app they don't have any control over how it operates
30 Sep 2024 07:18 AM
Posted by a Superuser, not a Sky employee. Find out more
@spikey01sky wrote:We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+
Profile pictures can be changed from the profile screen regardless if pin lock is on or not that's how it's always worked for me. Sky Q FireTv Samsung Phone SmartTV.
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