Discussion topic: Netflix App: I can no longer get the Sky Q box picture resolution in 2160p 10bit

This message was authored by: Cononleyman5 · ‎30 Sep 2024

I have a Skyq UHD HDR box. After having trouble with my Netflix app on the box I sort help from Sky support.`They fixed the Netflix app problem but I can no longer get the skyq box picture resolution in 2160p 10bit. It only shows the picture resolution in 2160p 8bit. I have a Sony KD-49XF9005 4K tv . Sky sent me a new Skyq UHD HDR box last week but the problem still persists. I don’t know which settings on the Sony tv or skyq box which might have been altered in a recent software update or is it that my tv is just too old to now be able to connect to the skyq box in 2160p 10 bit?

Moderator note: subject of thread updated to better reflect the conversation

This message was authored by: JibbaJoy · ‎11 Oct 2024

Did you manage to find the Dsiplay settings setup on the SkyQ box?

*******************************************
SkyQ [H/W: 32B106] + 3 mini
Samsung 55" Neo QLED UHD TV
Swish Fibre 150 Symetrical
Linksys MX5400 Mesh network
*******************************************

Discussion topic: Netflix App: I can no longer get the Sky Q box picture resolution in 2160p 10bit

Netflix App: I can no longer get the Sky Q box picture resolution in 2160p 10bit

All Replies

Re: Netflix App: I can no longer get the Sky Q box picture resolution in 2160p 10bit

Was this discussion not helpful?

Search Sky Community

Start a new discussion