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Discussion topic: Need to return sky Q multi room box but no address

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This message was authored by Mary145Hog This message was authored by: Mary145Hog

Need to return sky Q multi room box but no address

Is there anywhere to get the return label address to send back equipment via an post?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Need to return sky Q multi room box but no address

Posted by a Superuser, not a Sky employee. Find out more

@Mary145Hog 
Providing you’ve cancelled successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the account is registered at.

https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky Ireland again and see if they’ll re-send. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Need to return sky Q multi room box but no address

Posted by a Superuser, not a Sky employee. Find out more

@Mary145Hog   You can print off the labels for the returns here https://www.sky.com/help/articles/return-sky-equipment-tv-and-broadband-roi

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Mary145Hog
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This message was authored by Mary145Hog This message was authored by: Mary145Hog

Re: Need to return sky Q multi room box but no address

It still asks for the eircode or address to return to

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Need to return sky Q multi room box but no address

Posted by a Superuser, not a Sky employee. Find out more

@Mary145Hog 

 

The An Post 'Click and Post' interface appears to let you just select Sky from the dropdown menu.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Mary145Hog
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This message was authored by Mary145Hog This message was authored by: Mary145Hog

Re: Need to return sky Q multi room box but no address

It's for a holiday house and they have sent out the packaging to return but no one there to receive it so it goes to the post office for collection but by the time we get to collect it has been sent back so trying to send back without their packing but can find where to address it to

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