Discussion topic: Need to return sky Q multi room box but no address
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Message posted on 07 Jun 2023 02:21 PM
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							Need to return sky Q multi room box but no address
						
					
					
				
			
		
	
			
	
	
	
	
	
Is there anywhere to get the return label address to send back equipment via an post?
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Message posted on 07 Jun 2023 02:23 PM - last edited: 07 Jun 2023 02:24 PM
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							Re: Need to return sky Q multi room box but no address
						
					
					
				
			
		
	
			
	
	
	
	
	
@Mary145Hog 
Providing you’ve cancelled successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the account is registered at. 
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky Ireland again and see if they’ll re-send. 
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Jun 2023 02:23 PM
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							Re: Need to return sky Q multi room box but no address
						
					
					
				
			
		
	
			
	
	
	
	
	
@Mary145Hog   You can print off the labels for the returns here https://www.sky.com/help/articles/return-sky-equipment-tv-and-broadband-roi
Remember to keep your proof of posting.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 07 Jun 2023 02:27 PM
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							Re: Need to return sky Q multi room box but no address
						
					
					
				
			
		
	
			
	
	
	
	
	
It still asks for the eircode or address to return to
Message posted on 07 Jun 2023 02:30 PM
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							Re: Need to return sky Q multi room box but no address
						
					
					
				
			
		
	
			
	
	
	
	
	
The An Post 'Click and Post' interface appears to let you just select Sky from the dropdown menu.
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Message posted on 07 Jun 2023 02:31 PM
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							Re: Need to return sky Q multi room box but no address
						
					
					
				
			
		
	
			
	
	
	
	
	
It's for a holiday house and they have sent out the packaging to return but no one there to receive it so it goes to the post office for collection but by the time we get to collect it has been sent back so trying to send back without their packing but can find where to address it to
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