07 Jun 2023 02:21 PM
Is there anywhere to get the return label address to send back equipment via an post?
07 Jun 2023 02:23 PM - last edited: 07 Jun 2023 02:24 PM
Posted by a Superuser, not a Sky employee. Find out more@Mary145Hog
Providing you’ve cancelled successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the account is registered at.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky Ireland again and see if they’ll re-send.
07 Jun 2023 02:23 PM
Posted by a Superuser, not a Sky employee. Find out more@Mary145Hog You can print off the labels for the returns here https://www.sky.com/help/articles/return-sky-equipment-tv-and-broadband-roi
Remember to keep your proof of posting.
07 Jun 2023 02:27 PM
It still asks for the eircode or address to return to
07 Jun 2023 02:30 PM
Posted by a Superuser, not a Sky employee. Find out more
The An Post 'Click and Post' interface appears to let you just select Sky from the dropdown menu.
07 Jun 2023 02:31 PM
It's for a holiday house and they have sent out the packaging to return but no one there to receive it so it goes to the post office for collection but by the time we get to collect it has been sent back so trying to send back without their packing but can find where to address it to
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion