Need to change sky Q from HDMI, one to HDMI two My Sony Bravia, HDTV only has one HDMI port

[Jackie227]

The source on my TV shows HDMI one two, three, four, but my Sony Bravia TV only seems to have one HDMI port. To get UHD I need to use HDMI two or three and sky Q is currently coming through HDMI one. I can't simply change a cable to a different port. So how do I change it in the settings

[nigea99]

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@Jackie227 wrote:

The source on my TV shows HDMI one two, three, four, but my Sony Bravia TV only seems to have one HDMI port. To get UHD I need to use HDMI two or three and sky Q is currently coming through HDMI one. I can't simply change a cable to a different port. So how do I change it in the settings

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hi @Jackie227 

This has not a SKY Q issue as there is only one HDMI output. 

Many TVs have 2 positions for their HDMI connections with 1 or 2 on the side of the TV and the other 1 or 2 somehwere on the back. Do you still have the TV manual to be able to see where ?

If not we may be able to find the manual online if you give us the model number

[Jackie227]

The Sony Bravia book says KD-43X7xK. The source shows HDMI 1,2,3 and 4? There is no photo of the or info of where the HDMI ports are in the guide. The tv is less than 12 months old and is Ultra HD but the sky pic deffo is not. Any help gratefully received

[PandJ2020]

The manual https://www.sony.com/electronics/support/res/manuals/5040/15194e3b75c558e710eac2a36993f24c/50407600M...

Shows HDMI1 on the side and HDMI2,3,4 on the rear (If it's currently wall mounted then you won't be able to see them)

[nigea99]

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@Jackie227 wrote:

The source on my TV shows HDMI one two, three, four, but my Sony Bravia TV only seems to have one HDMI port. To get UHD I need to use HDMI two or three and sky Q is currently coming through HDMI one. I can't simply change a cable to a different port. So how do I change it in the settings

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hi @Jackie227 

This manual I have found shows where to find the other 3 HDMi ports (figure 8   )

SONY KD-43X72X manual 

Edit : seems I was not as quick at finding / typing as @PandJ2020    🙂 

[Jackie227]

Thank you all so much. Will take it from here 👍🏻