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Discussion topic: NFL games or highlights not recording

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This message was authored by CougarGB This message was authored by: CougarGB

NFL games or highlights not recording

Do you know why I'm not able to record the NFL games or highlights? 

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This message was authored by Raider999 This message was authored by: Raider999

Re: NFL games or highlights not recording

@CougarGB no idea, I recorded all 4 games so far this weekend.

 

Note the Bills game was off -now on 9.30pm tonight.

This message was authored by Laing1 This message was authored by: Laing1

Re: NFL games or highlights not recording

Posted by a Superuser, not a Sky employee. Find out more

@CougarGB wrote:

Do you know why I'm not able to record the NFL games or highlights? 


@CougarGB if othersare able to record then Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by nolte This message was authored by: nolte

Re: NFL games or highlights not recording

Posted by a Superuser, not a Sky employee. Find out more

@CougarGB wrote:

Do you know why I'm not able to record the NFL games or highlights? 


I tried to record the 15 minute highlights of Rams v Lions this afternoon,  when I went to play it it came up with an error (it's not the first time this season that has happened.)

 

Neighbours  (tv show, to be clear) worked fine

---------
ROI sky Q Customer


This message was authored by nolte This message was authored by: nolte

Re: NFL games or highlights not recording

Posted by a Superuser, not a Sky employee. Find out more

@nolte wrote:

@CougarGB wrote:

Do you know why I'm not able to record the NFL games or highlights? 


I tried to record the 15 minute highlights of Rams v Lions this afternoon,  when I went to play it it came up with an error (it's not the first time this season that has happened.)

 

Neighbours  (tv show, to be clear) worked fine


I recorded the highlights of the eagles buccaneers game and unfortunately it worked (I'm a sore loser)

---------
ROI sky Q Customer


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