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Discussion topic: My wireless connector mini will not work I have pressed the wps button several times s

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This message was authored by Stephen494 This message was authored by: Stephen494

My wireless connector mini will not work I have pressed the wps button several times s

There are no lights showing at all I have checked all connections . I phoned sky and they put me onto this forum .

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This message was authored by Chodley This message was authored by: Chodley

Re: My wireless connector mini will not work I have pressed the wps button several times s

Posted by a Superuser, not a Sky employee. Find out more

No lights showing where?

Stephen494
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This message was authored by Stephen494 This message was authored by: Stephen494

Re: My wireless connector mini will not work I have pressed the wps button several times s

On my wireless connector mini

This message was authored by Chodley This message was authored by: Chodley

Re: My wireless connector mini will not work I have pressed the wps button several times s

Posted by a Superuser, not a Sky employee. Find out more

What is a wireless connector mini? Do you mean the Sky mini box which plugs into another TV or some other wireless device?

Stephen494
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This message was authored by Stephen494 This message was authored by: Stephen494

Re: My wireless connector mini will not work I have pressed the wps button several times s

Could the mini connector be faulty

This message was authored by Chodley This message was authored by: Chodley

Re: My wireless connector mini will not work I have pressed the wps button several times s

Posted by a Superuser, not a Sky employee. Find out more

As above, what is a "mini connector"? Not heard the term before. Do you mean a Booster?

Stephen494
Topic Author
This message was authored by Stephen494 This message was authored by: Stephen494

Re: My wireless connector mini will not work I have pressed the wps button several times s

it's a sky product that plugs into my sky plus hdbox

This message was authored by Chodley This message was authored by: Chodley

Re: My wireless connector mini will not work I have pressed the wps button several times s

Posted by a Superuser, not a Sky employee. Find out more

Oh!

 

this is the Sky Q forum. And a "mini" in the Q world is a totally different thing.

 

Yes, I suspect it's faulty if it had at least a power light and now has nothing.

This message was authored by Chodley This message was authored by: Chodley

Re: My wireless connector mini will not work I have pressed the wps button several times s

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to Sky in case they can get it replaced. Watch out for a blue chat bubble.

Stephen494
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This message was authored by Stephen494 This message was authored by: Stephen494

Re: My wireless connector mini will not work I have pressed the wps button several times s

Thank you 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My wireless connector mini will not work I have pressed the wps button several times s

Posted by a Sky employee

Thanks for escalating this, unfortunately @Stephen494 we no longer replace the wireless On Demand connectors. 

 

You could purchase one online on ebay or amazon though 

Thanks

Lisa - Sky Tech Team Expert
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