My volume on my tv is not working although the batteries have been changed and the remaining buttoni

[Herbert-488]

Volumn  button not working for the volumn only batteries all replaced with new 

[oldfella]

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@Herbert-488 wrote:

Volumn  button not working for the volumn only batteries all replaced with new 

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Hi @Herbert-488 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.