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Discussion topic: My viewing card keep's dropping in and out and/or I see a message asking me to upgrade
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Message posted on 06 Oct 2025 11:40 AM
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Re: Sky viewing card error message
Same issue here over last hour or so. Requires a switch off to get viewing back, and happens again a short while later.
Message posted on 06 Oct 2025 11:40 AM
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Re: Viewing card
Totally agree, waste of time trying to contact sky, they are aware of it so let them sort it out.
Message posted on 06 Oct 2025 11:41 AM
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Viewing card not active
Keep getting message to check viewing card
Message posted on 06 Oct 2025 11:41 AM
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Re: My viewing card keep's dropping in and out.Would like an online chat if possible ?
Same issue here over last hour or so. Requires a switch off to get viewing back, and happens again a short while later.
Message posted on 06 Oct 2025 11:44 AM
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Viewing Card Can’t be read
Sky Q mini box keeps disconnecting Message says Viewing Card can't be read
Message posted on 06 Oct 2025 11:45 AM - last edited: 06 Oct 2025 11:51 AM
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Re: My viewing card keep's dropping in and out.Would like an online chat if possible ?
ETA - Sadly it's back again! False dawn.
Message posted on 06 Oct 2025 11:47 AM
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Viewing card
Viewing card message keeps flashing up on screen then disappears Have done all the usual things eg restarts callback but still happening
Message posted on 06 Oct 2025 11:49 AM
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Re: My viewing card keep's dropping in and out.Would like an online chat if possible ?
Same issue here, I got through to the contact centre, it is a problem they are trying to deal with, it may take 48 to 72 hours! They said they had sent a signal out whilst I was on the call, it worked for a few minutes, but then same message again and blue screen.
Sky should refund people for the amount of hours/days this is causing an issue for, over to you Sky....
Message posted on 06 Oct 2025 11:49 AM
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Re: Viewing card
I'm having exactly the same.
gone through removing card, tried wiping and replacing.
Tried restarting box, still happening
Message posted on 06 Oct 2025 11:50 AM
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Re: My viewing card keep's dropping in and out.Would like an online chat if possible ?
Been having this viewing card issue too. Saw that Sky called but didn't answer but I guess it's to do with this issue.
Message posted on 06 Oct 2025 11:51 AM
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My new multiscreens asking for a viewing card
My new multiscreens are asking for a viewing card it's saying it's not reading the viewing card
Message posted on 06 Oct 2025 11:52 AM
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Keep losing signal
Movie channels are mixed up and says on screen,you cannot purchase this programme
Message posted on 06 Oct 2025 11:53 AM
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Error message on sky q -ensure correct viewing card is inserted
This problem is happening every 10 minutes
Message posted on 06 Oct 2025 11:55 AM
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Viewing card issue possibly reader
Message posted on 06 Oct 2025 11:56 AM
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Problem with this board....
Why am I getting this when I try to access a page about the viewing card issue?
- Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 1BBA25DB.
Click your browser's Back button to continue.
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