Discussion topic: My upstairs mini box is overheating and now it won’t work. How do I get a replacement

This message was authored by: Sarahcleopatra · ‎01 Feb 2025

The mini sky Q box upstairs keeps over heating, I've unplugged and rebooted everything but it's still saying no signal.

How do I go about getting and other and sending this one back please ?

This message was authored by: xchrissyboix23 · ‎02 Feb 2025

Hello

i would recommend contacting customer services about this as they will be able to arrange a replacement should you need one

Please Note: I am just another customer not an employee

Sky Glass Gen 2 43” Volcanic Grey, Sky Live, x1 Sky Stream Puck, Sky Broadband Superfast (Part Fibre), Sky Broadband Hub 4.2 (SR203), Sky Ultimate TV, Sky Cinema, Sky UHD & Dolby Atmos, Whole Home, Ad Skipping. Former Sky Q Customer

This message was authored by: Chodley · ‎02 Feb 2025

Start here

https://www.sky.com/help/articles/sky-box-problems

Discussion topic: My upstairs mini box is overheating and now it won’t work. How do I get a replacement

My upstairs mini box is overheating and now it won’t work. How do I get a replacement

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Re: My upstairs mini box is overheating and now it won’t work. How do I get a replacement

Re: My upstairs mini box is overheating and now it won’t work. How do I get a replacement

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