My two sky boxs were changed 19 March. Today 27 March I still have no television reception.
My Sky boxes (2) were replaced on Wednesday 19 March. The engineer left saying the mini box was loading and would take an hour.
It never loaded. Sky help were no help. My Q box stopped working on Friday night and despite numerous calls to Sky, today 27 march I still have no television service. NONE, None !!
Re: My two sky boxs were changed 19 March. Today 27 March I still have no television reception.
Posted by a Superuser, not a Sky employee. Find out more
@Skyrage If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.
What did Sky say when you reported this?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
My Sky boxes (2) were replaced on Wednesday 19 March. The engineer left saying the mini box was loading and would take an hour.
It never loaded. Sky help were no help. My Q box stopped working on Friday night and despite numerous calls to Sky, today 27 march I still have no television service. NONE, None !!
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Re: My two sky boxs were changed 19 March. Today 27 March I still have no television reception.
Sky say the viewing card input by the engineer is not correct one. I have lost count of the number of calls, emails and assurances of manager call backs, but nothing has been forthcoming. An engineer was booked for the mini box issue for late next week bu..t nothing on the card issue has been corrected
