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Discussion topic: My tv went off about 6pm and it says weak or no signal.I have tried turning box+tv off and on again,

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CaroleBrice
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This message was authored by CaroleBrice This message was authored by: CaroleBrice

My tv went off about 6pm and it says weak or no signal.I have tried turning box+tv off and on again,

‎21 Mar 2024 07:39 PM

I have checked aerial cable connection as instructed.Now the tv has switched itself off again!

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GD1
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Superuser
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Re: My tv went off about 6pm and it says weak or no signal.I have tried turning box+tv off and on ag

‎21 Mar 2024 07:46 PM

Posted by a Superuser, not a Sky employee. Find out more

@CaroleBrice  Weak or no signal is your TV looking for a freeview or freesat signal, you need to use the TV's remote to cycle through the inputs until you get to the HDMI your Sky Q box uses.

 

Please refer to the TV's user manual for help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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