My tv still doesn’t work despite resetting the router, po wrong off for at least 39 seconds and

[Kkk1]

My TV is still not working 

I have switched off, rebooted the router, left for 39 seconds and still nothing 16/06/25

[Emanuil]

Is it stuck on standby? Does it show no network connection? Does the Sky Q box have a green light but your TV is a blank screen?

[63johnw]

Hi @Kkk1  have you unplugged the Q box for 30 seconds ?

[Daniel0210]

@Kkk1 
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.