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Discussion topic: My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the box

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This message was authored by: Bethan28

Message posted on ‎14 Sep 2023 07:38 PM

My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the box

My tv hasn't worked for quite a few weeks now. Since the middle of august it's been saying no satellite signal. I have tried resetting my sky q box but it doesn't work. I have also obviously tried turning on and off & checking the sky box was connected to my internet which it seems to be? 

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This message was authored by: GD1

Message posted on ‎14 Sep 2023 07:48 PM

Re: My tv hasn’t been working for a few weeks now- it says no satellite signal. Tried resetting the

Posted by a Superuser, not a Sky employee. Find out more

@Bethan28  What did Sky say when you called them when the issue started?

 

Try these step, there will be an option to book an engin eer. https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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