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Discussion topic: My television turns on bty itself an hour after turning i off

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This message was authored by Tom40 This message was authored by: Tom40

My television turns on bty itself an hour after turning i off

At night I first turn off my television with the LG remote then I turn off with the Sky remote making sure the green light on the Q Box has turned a dim orange.  Three times now the televison has turned itself back on in the wee small hours.  I have tried turning it off simply by pressing the button on the Sky remote twice...but that didn't sort the problem.  I have tried simply turning off the television with the LG remote...but that hasn't worked.  It has been suggested that the signal from the Sky Q Box isn't marrying up with my LG televison.

Help please.

Cheers

Tom

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This message was authored by Addie15 This message was authored by: Addie15

Re: My television turns on bty itself an hour after turning i off

Posted by a Sky employee

Hi there, @Tom40. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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