27 Nov 2024 02:51 PM
At night I first turn off my television with the LG remote then I turn off with the Sky remote making sure the green light on the Q Box has turned a dim orange. Three times now the televison has turned itself back on in the wee small hours. I have tried turning it off simply by pressing the button on the Sky remote twice...but that didn't sort the problem. I have tried simply turning off the television with the LG remote...but that hasn't worked. It has been suggested that the signal from the Sky Q Box isn't marrying up with my LG televison.
Help please.
Cheers
Tom
28 Nov 2024 11:13 AM
Posted by a Sky employeeHi there, @Tom40. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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