My skybox in bedroom not working asking me to follow 4 steps, i pressed the dot but not moving to ne

[Pirmjit]

My skybox in bedroom not working asking me to follow 4 steps when I press the dot its still not working?

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Unfortunately, there was no further response to our invite in 48 hours so this has been closed now.

Our team will not be available till 21st June where we will resume Community Messaging support.